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G.S.C. Solutions Inc. - Shipping Information
We ship to Contiguous U.S. residents only!
We do not ship to PO Boxes, APO Boxes or military addresses.
Shipping FAQS
Tired of missed deliveries? Can't be home? Change of plans?
Sign up for UPS My Choice at UPS.com - It's Free & Easy - You can get delivery alerts the day before your package arrives, you can electronically authorize packages for drop-off, reschedule or reroute to another location for a small fee. UPS My Choice gives you a new level of flexibility and control over home deliveries. Premium membership includes everything you get with a free membership plus unlimited delivery changes and the added flexibility of a delivery planner so you can see all your inbound UPS deliveries.
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How long does it take for you to ship out orders?
We pride ourselves on being a fast and efficient shipper. Most orders are processed and shipped within 24-48 hours excluding weekends and holidays. Orders are shipped from our facilities in Florida.
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Does UPS deliver to PO Boxes?
UPS does not ship to PO Boxes. UPS is residential and business delivery only.
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Do you ship outside the USA?
We only ship within the Contiguous United States. (Sorry we do not ship to Alaska, Hawaii, or Puerto Rico)
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How will I know when my order has shipped?
When your order is shipped, you will receive a tracking number at the email address you provided at checkout.
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Do I have to sign for my package?
For the safety of your package, it is best to have someone available to sign for your order during the hours of 9:00 a.m. – 7:00 p.m., Monday through Friday, except holidays (UPS may deliver to residential addresses up to 7:00 p.m.). If we ship your package with signature required it cannot be changed once shipped. In certain instances, your order may not be suitable for driver release. The driver will leave a notice with instructions on how to receive your order. UPS will only make 3 attempts to deliver your package.
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Does UPS deliver to mail drop locations?
A mail drop location is an address where a business or service accepts mail deliveries on behalf of a customer. UPS will deliver to Mail Drop locations such as a UPS Store (formerly Mail Boxes Etc). However, we are unable to deliver to Post Office Boxes or APO/FPO addresses, which are military overseas mail drops.
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What if my order arrives damaged or I'm missing an item?
All damages or orders missing an item must be reported within 48 hours of receipt of package.
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What if I have not received my order?
We apologize if your order does not arrived within the estimated delivery time frame. All customers are emailed tracking information on your order to confirm delivery tracking status. If information is available for your package, please track your order using the information provided in your shipping confirmation email or by logging into Your Account and selecting Order Status. Occasionally, packages may become lost in transit, delivered to an incorrect address, or left with someone who has accepted the package on your behalf such as a family member, neighbor, co-worker, or building manager. Packages may also be left at your apartment/condo office, front door, garage, or tucked behind bushes out of plain view. If you are having a problem tracking your package feel free to contact us.
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What is your shipping policy?
When you make a purchase from G.S.C. Solutions Inc you agree and understand the following shipping policies. If you cause or request a shipment delay, or if we ship or deliver the products erroneously as a result of inaccurate, incomplete or misleading information supplied by you at time of checkout, you are responsible and will be charged for any fees we incur for address corrections when delivery is attempted or we are charged for redirecting your package to the correct address for the following (but not limited to) reasons: (a) the address you supplied when you ordered is incorrect; or (b) you instruct delivery to be made to an alternate address once in transit; or (c) you have moved and did not inform us before we shipped your order. In the event of transportation failures caused by events beyond our control, your order may be delayed. Deliveries not made in time due to weather conditions or events beyond the control of G.S.C. Solutions Inc are not subject to shipping refunds. You understand Order Processing Time (24-48 hours excluding weekends and holidays) + Transit Time = Total Delivery Time.
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How long will it take to get my order?
Delivery times vary by your location. You can expect to receive your item(s) within 2-8 business days, depending on your location. All orders are shipped from our facilities in Florida. Please see delivery map below for the estimated transit time that it will take for your package to arrive once it leaves our warehouse. The UPS time table below is based on calendar business days for UPS ground shipping. Please make sure you understand Order Processing Time (24-48 hours excluding weekends and holidays) + Transit Time = Total Delivery Time.
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